Frequently Asked Questions (FAQ)

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General Information

 

Q: What is Air Cool Florida?

A: Air Cool Florida is a trusted HVAC service provider specializing in heating, ventilation, and air conditioning solutions. We offer installation, maintenance, and repair services for residential and commercial systems.

 

Q: What are your hours of operation?

A: Our regular business hours are Monday to Friday from 8 AM to 5 PM. For emergency services, please send us a message outside of these hours, and we will respond first thing in the morning.

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HVAC Maintenance

 

Q: How often should I have my HVAC system serviced?

A: It’s recommended to have your HVAC system serviced at least once a year. Regular maintenance helps ensure optimal performance and extends the lifespan of your equipment.

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Q: What does your HVAC maintenance service include?

A: Our maintenance service includes cleaning and flushing drain lines, checking operating pressures, inspecting electrical controls, adjusting blower components, lubricating motors, rinsing condenser coils, changing filters (if provided), and a full inspection of the HVAC unit.

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Emergency Call Services

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Q: How does your emergency call service work?

A: If you experience an HVAC emergency outside of business hours, please send us a message. Our team will review messages first thing in the morning and contact you to schedule a visit.

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Q: What types of issues should I contact you about in an emergency?

A: Contact us for sudden system failures, unusual noises from your equipment, extreme temperatures in your home, or any leaks from your HVAC system.

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Duct Cleaning

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Q: How often should I have my ducts cleaned?

A: It’s recommended to have your ducts cleaned every 3 to 5 years, depending on factors such as pets, allergies, and local air quality.

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Q: What are the benefits of duct cleaning?

A: Duct cleaning improves indoor air quality, enhances energy efficiency, reduces allergens and dust in your home, and can help prevent costly repairs by ensuring proper airflow.

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Coil Cleaning

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Q: Why is coil cleaning important?

A: Clean coils improve energy efficiency by allowing your HVAC system to operate effectively. Dirty coils can lead to increased energy bills and reduced cooling performance.

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Blower Motor Cleaning

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Q: What are the benefits of blower motor cleaning?

A: Regular blower motor cleaning optimizes airflow, reduces energy consumption, enhances indoor air quality, and prolongs the lifespan of your HVAC system.

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AC Memberships

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Q: What is included in your AC Membership program?

A: Our AC Membership includes priority service, discounted repairs, regular maintenance checks, and one annual maintenance visit per year.

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Q: How much does the Blow Out Special - Home Comfort Subscription Plan cost?

A: The Blow Out Special costs $19.99 per month and includes six visits per year along with a 20% discount on additional services.

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Heating Services

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Q: What heating services do you offer?

A: We provide comprehensive heating services, including installation and repair of furnaces, heat pumps, and boilers. Our skilled technicians ensure that your home stays warm and comfortable during the winter months.

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Q: How often should I have my heating system serviced?

A: It’s recommended to have your heating system serviced at least once a year to ensure optimal performance and efficiency.

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Cooling Services

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Q: What cooling services do you provide?

A: Our cooling services include AC installation, repair, maintenance, duct cleaning, coil cleaning, and blower motor cleaning. We work with various brands to ensure you receive the best cooling solutions for your home or business.

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Q: How can I tell if my AC needs repair?

A: Signs that your AC may need repair include unusual noises, inconsistent temperatures, increased energy bills, or a complete system failure. If you notice any of these issues, contact us for an evaluation.

Commercial Services

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Q: Do you offer HVAC services for commercial properties?

A: Yes! We provide comprehensive HVAC solutions for commercial properties, including installation, maintenance, and repair services tailored to meet the specific needs of businesses.

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AC Maintenance

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Q: What is included in your AC maintenance service?

A: Our AC maintenance service includes cleaning and flushing drain lines, checking operating pressures, inspecting electrical controls, adjusting blower components and fan belts, lubricating motors, rinsing condenser coils, changing filters (if provided), and a full inspection of the HVAC unit.

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Q: How often should I have my AC maintained?

A: It’s advisable to have your AC system maintained at least once a year to ensure it operates efficiently and to prevent costly repairs.

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AC Installations

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Q: What types of AC systems do you install?

A: We install a variety of AC systems including central air conditioning units, ductless mini-splits, heat pumps, and more. Our team will help you choose the best option for your home’s needs.

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Brands We Work With

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Q: What brands do you manage?

A: We primarily focus on top brands such as Rheem, Mitsubishi, Trane, Carrier, and many others including American Standard, Goodman, Ruud, York, Lennox, Bosch, Amana, Daikin and Day & Night.

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