REFUND POLICY / WARRANTIES

Refund Policy:

At AirCool Florida, we are committed to providing our customers with high-quality services. As such, we do not offer refunds for our services. We believe in the value and expertise that our team brings to the table, and we stand by the work we do. However, we understand that there may be concerns or issues that arise. If you have any concerns or issues with our services, please do not hesitate to contact us. We will do our best to address them and ensure your satisfaction. We believe in open communication and working together to find a solution that meets your needs.

​

Warranty Policy:

We stand behind the quality of our services and offer a 30-day warranty on all our services. This warranty covers any issues that may arise within 30 days of the service date. If you experience any problems during this period, please contact us immediately. We will promptly address the issue and work towards a satisfactory resolution. For installed units, we offer a 10-year warranty subject to terms and conditions. Our 10-year warranty provides coverage for any defects in materials or workmanship that may arise during the warranty period. Please note that certain terms and conditions apply to this warranty, which may include regular maintenance requirements or restrictions on modifications made by unauthorized individuals. To learn more about our warranty terms and conditions or to inquire about specific coverage details, please contact us. We would be happy to provide you with the necessary information to ensure you understand the extent of our warranty coverage. We are committed to ensuring your satisfaction and providing you with the best possible service. If you have any questions or require further assistance regarding our refund or warranty policy, please do not hesitate to reach out to us. Our team is here to help and address any concerns you may have. Thank you for choosing AirCool Florida. We appreciate your business and look forward to serving you.